We will help you manage the flow of messages and calls of your company
With our virtual PBX solution
It will allows you to better manage and control your telecommunication needs. It includes a welcome greeting (IVR), automatic recovery of missed calls, receiving multiple simultaneous calls, and monitoring and statistics of calls. Review call statistics in real-time to make strategic decisions that will help you improve your internal and external communications.
WHAT WE DO
WHAT WE DO
Personalized customer greetings are a great way to show your customers that you care. Creating unique, personalized messages is important to give a personality to your brand. Tailored messages will make your customers feel special. This not only helps build relationships with customers but it also increases sales and loyalty.
Automatic recovery of missed calls
Have you ever missed an important call from your client while you were busy? you can now get back your lost calls quickly and easily. UPBX will recover missed phone calls for you automatically and you have access to all the information related to your missed calls.Make sure that no valuable communication opportunity goes wasted.
Receive multiple simultaneous calls
Get connected with multiple calls now! With the growing demand for reliable communication, it has become easier than ever to get connected with multiple calls now. With cutting-edge technology and advanced features, you can enjoy crystal-clear audio and video quality for all your calls. You can get many calls at once! Get connected now.
Monitoring and static of calls
Now you can keep a close eye on your calls and customer service statistics with the help of real-time call monitoring. Monitor Your Calls with an easy way to track incoming calls and their sources, giving you valuable insights into customer behavior and helping you optimize your customer service. With this powerful tool, you can quickly identify which channels are performing best, and make sure that no call goes unanswered.
If you are looking for a call center solution that is easy to use and doesn't cost a fortune, then Your PBX is the answer.Your PBX is a software solution that will turn your laptop or desktop computer into a full-featured call center. It has many features including virtual receptionist, IVR, and many more. The cost of Your PBX is low because it doesn't require expensive hardware and can be run on almost every laptop or desktop computer.
With Your PBX, you can access the system from any device, including your phone or laptop. This means that you can get a better understanding of how your call center operates and make changes as necessary. Any member of the organization will be able to manage this system. This includes setting up new extensions, modifying a feature or call flow, and much more.
Innovation + savings = Profitability
Designed to be used by companies of all sizes who want to simplify their daily tasks in managing their telephone communications. It provides a solution for companies looking for an easy and intuitive way to manage their communications.
Organize all your contacts in a practical way. Generate mass dialing campaigns and notifications through preloaded audios.
Effectively control the consumption of minutes, restricting calls to unauthorized numbers.
Through a simple but efficient integrated control system, keep track of your employees' attendance in a practical way.
Redirect and record all calls to your cell phone and attend your office from anywhere.
You can consult the calls made at any time. All calls are recorded in a history that can be organized by date, origin, destination or duration.
Specific needs of my company
If your company has a particular need, we are specialists in the development of telephone solutions and integrations.
Record the welcome menu for your customers, organize the service hours, transfer calls to the area of your choice and define audios for after-hours calls.
Yes, it is possible, contact us and a consultant will explain the process to you.
Phones we handle have two ethernet ports, you simply connect the phone to the network point and the PC connects to the phone.
Yes, you must have the respective keys for reconfiguration.
No, if you are not satisfied with our solution you can cancel the service at any time.
48 hours. Unlike traditional operators that require civil works and can take up to months for the delivery of a solution, our IP phone plant being a PBX in the cloud can be implemented very quickly.
Yes, UPBX has a team of engineers at your service who will be attentive to your requirements.
Yes, direct SIP trunks can be handled.
Yes, contact us to request your demo now.
Yes, contact us to request your demo now.
Yes, all communications are encrypted as they are handled through VPN from the IP phones and the cloud PBX. Access to the cloud PBX is only from IPs previously authorized in the firewall and defined with the client.
Our Data Centers have all the infrastructure to ensure information security; they are certified with ISO/IEC 27001:2013 for the Information Security Management System (ISMS), The Private Cloud security level is also endorsed by SOC 1 Type II (SSAE 16 and ISAE 3402) and SOC 2 Type II certifications; These international standards ensure the existence and effectiveness of internal controls related to the security of the information system.